Description
This is not a “follow-the-checklist” education role.
HCCI is looking for a highly autonomous education leader who can step into complex conversations with physicians and subject matter experts (SMEs) and translate their expertise into exceptional learning experiences—with minimal direction.
If you are someone who gets things quickly, asks smart questions, and moves work forward with urgency, you’ll thrive here. If you need heavy structure, detailed step-by-step instruction, or prefer simply facilitating what others tell you to do, this role likely won’t be the right fit.
This is a full-time remote role; candidates residing in Illinois are strongly preferred.
ABOUT HCCI
The Home Centered Care Institute (HCCI) is a national nonprofit dedicated to expanding access to home-based primary care (HBPC) for medically complex patients. HCCI is helping bring this model into the healthcare mainstream through education, consulting, data analytics, and advocacy.
Education is central to this mission—and this role sits at the heart of it.
THE OPPORTUNITY
The Director, Education leads the design and execution of HCCI’s continuing medical education activities—including online learning materials, webinars, and workshops for healthcare professionals across the country.
But the real work goes deeper than logistics.
You will work directly with physicians and subject matter experts to shape their knowledge into learning experiences that are clear, accurate, practical, and impactful.
This means you must be comfortable holding your own with experts, guiding conversations diplomatically, and ensuring the final product meets a high instructional standard—not simply checking boxes or publishing what someone hands you.
What Success Looks Like
You will thrive in this role if you:
- Operate with a high level of autonomy
- Quickly grasp complex clinical and operational concepts and translate them into effective learning materials
- Communicate confidently and diplomatically with physicians and senior experts
- Guide SMEs through an instructional design lens, helping them turn their vision into effective, high-quality education
- Balance multiple initiatives with urgency and precision
- Work collaboratively while owning outcomes
- Care deeply about accuracy, quality, and zero-error execution
This role is ideal for someone who enjoys being the bridge between expertise and education—bringing structure, clarity, and instructional design thinking to complex content.
Key Responsibilities
Education Strategy & Design
- Lead the planning, design, and implementation of continuing medical education activities including online courses, webinars, and in-person workshops
- Analyze needs assessments to determine learning priorities for providers and healthcare organizations
- Develop learning objectives and select instructional strategies aligned with adult learning principles
- Work directly with faculty and SMEs to develop polished, high-quality educational activities and materials
- Translate clinical expertise into clear, practical, and engaging learning content
SME collaboration
- Partner with physicians and subject matter experts to shape content through an instructional design lens
- Communicate diplomatically with experts at all levels to guide development of learning materials
- Ensure final products are accurate, effective, and polished
Program Execution
- Oversee implementation of live and online education activities
- Manage HCCI’s Learning Management System (LMS)
- Ensure CME/CE activities comply with ACCME accreditation criteria and AMA PRA Category 1 Credit™ requirements
- Monitor learner engagement, faculty performance, and program effectiveness
Community & Resource Development
- Oversee HCCIntelligence™ community education features including:
- Online courses and resources
- SME office hours
- Discussion forum and knowledge resources
- Collaborate with SMEs and designers to produce toolkits, guides, and reference materials
Project & Vendor Management
- Manage contractors such as course designers, graphic designers, and LMS support
- Coordinate faculty participation, honoraria, and logistics
- Collaborate with leadership on education budget planning
The Kind of Person Who Thrives Here
- Self-directed and proactive
- Comfortable working with high-level experts
- Able to move projects forward without constant oversight
- Collaborative but confident
- Highly organized with strong attention to detail
- Motivated by producing high-quality learning experiences that truly help clinicians and other healthcare professionals to enhance competence and performance
Requirements
REQUIREMENTS AND QUALIFICATIONS
- 7+ years of experience developing healthcare education or training programs
- Strong experience in CME/CE program development
- Knowledge of ACCME accreditation criteria and AMA PRA Category 1 Credit™ requirements
- Experience managing live and web-based learning activities
- Experience with Learning Management Systems (LMS)
- Strong project management skills and ability to manage multiple initiatives simultaneously
- Exceptional written and verbal communication skills
- Travel: Occasional (<25%)
Preferred
- Master’s degree in education, instructional design, public health, healthcare administration, or related field
- Experience working with physicians or healthcare subject matter experts
- Familiarity with SurveyMonkey, Zoom Webinars, and Adobe Pro
**Please attach your resume to your application - thank you!
